Shipping Policy

Delivery Timeline

  • India-wide Delivery: Estimated delivery within 3 to 7 business days from the date of order confirmation.

  • Delivery Hours: Orders are typically delivered between 9 AM and 8 PM, Monday to Saturday (excluding public holidays).


Delivery Terms

  • A signature may be required upon delivery. If you are unavailable, please ensure a reliable person (family member, neighbor, or colleague) is present to receive the package.

  • The Khadi India will not be responsible for orders signed for by someone other than the intended recipient.

  • Once the order is marked as delivered, we are not liable for any damage, theft, or loss that occurs after delivery.


Shortages & Damages

If your order is received in a damaged condition or has missing items, please report the issue to our customer support team on the same day of delivery with:

  • Your order number

  • Photographs of the outer packaging and product

  • A short description of the issue

This ensures we can process your claim accurately and quickly.


Shipping & Handling Charges

Enjoy free shipping on all orders, regardless of the order value. We ensure your items are carefully packaged and delivered safely to your doorstep, with no extra cost.

Fast, reliable, and hassle-free—shopping has never been easier!


Contact & Support

If you have questions about your order or need assistance with shipping, please contact us:

The Khadi India
📧 Email: ncdesigns51@gmail.com
📞 Phone: +91-9818116119
🕘 Support Hours: Monday to Saturday, 10:30 AM – 7:00 PM
📍 Address: Shalimar Bagh, New Delhi, India